03.3 · HUMAN RESOURCES

Payroll and HR, handled with care.

We handle payroll and HR administration accurately and in complete confidence, from the offer letter to the final settlement. Calculations are fully documented, statutory deadlines are met and your people are paid on time, every month.

0+
employees paid every month
0%
payroll accuracy at first run
0%
statutory deposits made on time
0
jurisdictions: Pakistan and the UAE
SCOPE OF WORK

What our work covers.

Choose the full scope or only the workstreams you need. Each one comes with defined deliverables, a named owner on our side and a clear sign-off on yours.

  1. 03.3.1

    Payroll processing

    Monthly payroll calculated from approved inputs, checked against the previous month, reviewed and released on schedule, with payslips delivered digitally.

    Deliverables
    • Monthly payroll and payslips
    • Bank transfer files
    • Payroll variance report
  2. 03.3.2

    Statutory deductions and contributions

    Income-tax withholding, social security, pension and gratuity calculated correctly and deposited on time, with annual certificates for every employee.

    Deliverables
    • Withholding and contribution calculations
    • Deposit challans and returns
    • Annual tax certificates
  3. 03.3.3

    Leave, attendance and benefits

    Leave balances, attendance integration, overtime, allowances, medical and benefit schemes administered against your policies.

    Deliverables
    • Leave and attendance records
    • Benefits administration
    • Monthly HR dashboard
  4. 03.3.4

    Onboarding and exits

    Offer letters, contracts, onboarding checklists, probation reviews, resignations and final settlements handled promptly and consistently.

    Deliverables
    • Contracts and offer letters
    • Onboarding and exit checklists
    • Final settlements within 7 days
  5. 03.3.5

    Employee records and HR documentation

    A secure, complete digital file for every employee, and the letters, certificates and confirmations staff ask for.

    Deliverables
    • Digital employee files
    • Employment letters on request
    • Audit-ready HR records
  6. 03.3.6

    HR policies and handbooks

    Employee handbooks, HR policies and grading structures written or updated to reflect current law and good practice.

    Deliverables
    • Employee handbook
    • HR policy library
    • Grading and pay-structure review
HOW THE ENGAGEMENT RUNS

How payroll moves to TDC.

  1. 01
    Assess
    Weeks 1–2
    • Payroll and policy review
    • Data collection
    • Calendar agreed
    OutputService agreement
  2. 02
    Set up
    Weeks 3–4
    • Employee master data
    • Pay elements
    • Approval workflow
    OutputConfigured payroll
  3. 03
    Parallel runs
    Weeks 5–8
    • Two parallel payrolls
    • Reconcile to your run
    • Resolve differences
    OutputMatching payroll
  4. 04
    Go live
    Week 9
    • First live payroll
    • Employee communication
    • Review
    OutputTDC runs payroll
  5. 05
    Steady state
    Week 10 onwards
    • Monthly payroll
    • Statutory filings
    • HR administration
    OutputMonthly HR report
COMMITMENTS

Service levels.

99.9%
payroll accuracy target at first run
Last working day
salaries credited and payslips delivered
100%
statutory deposits and returns on or before the due date
7 days
to process a final settlement after clearance
The operating rhythm
Daily
  • Attendance sync
  • Employee queries
  • Joiner and leaver updates
Weekly
  • Leave approvals check
  • Onboarding checklists
  • Open-query review
Monthly
  • Payroll by last working day
  • Statutory deposits
  • HR dashboard
Quarterly
  • Contribution returns
  • Headcount and cost review
  • Service review meeting
Annually
  • Tax certificates
  • Annual returns
  • Increment and bonus processing
SELECTED ENGAGEMENTS

Proven results for leading organisations.

We keep our clients' identities confidential, but we are proud to share what we achieved together and how we went about it.

TextilesNDA

A textile group with 6,500 employees

Challenge

Payroll for factory workers took ten days to prepare from attendance sheets, with frequent errors and disputes.

Approach

Biometric attendance integrated with TDC payroll, piece-rate and overtime rules configured, and a fully managed monthly payroll service.

10 → 3 days
payroll preparation time
-90%
pay disputes from workers
6,500
employees paid by bank transfer
Professional servicesNDA

A UAE professional services firm

Challenge

Payroll, visas, leave and end-of-service benefits were managed in spreadsheets by the office manager.

Approach

Managed payroll with WPS salary files, end-of-service gratuity calculations, leave administration and an employee self-service portal.

100%
WPS submissions on time
15 hrs
of management time saved each month
Self-service
payslips and leave for every employee
WHO YOU WORK WITH

A senior team, dedicated to you.

  • HR services managerYour single point of contact and escalation.
  • Payroll specialistsCalculate, check and release every payroll.
  • HR administratorsRecords, letters, onboarding and exits.
  • ReviewerA chartered accountant who approves before release.
TOOLS AND PLATFORMS

The platforms we work with.

  • TDC ERP HR & Payroll
  • SAP SuccessFactors
  • Microsoft Dynamics 365 HR
  • Biometric attendance integration
  • Employee self-service portal
  • WPS salary files (UAE)
QUESTIONS

Frequently asked questions.

Who can see our payroll data?

Only the named team on your account, with role-based access and full logging. Payroll data is covered by the NDA in every engagement.

What if payroll inputs arrive late?

We agree a cut-off calendar with you. Late changes are handled through an off-cycle run or the next payroll, so payday never slips.

Can you handle both Pakistan and UAE staff?

Yes. We run payroll under both jurisdictions’ rules, including WPS in the UAE and the relevant withholding and contribution regimes in Pakistan.

START A CONVERSATION

Let’s talk about what comes next.

Tell us a little about your organisation and what you are trying to achieve. A senior member of our team will be in touch within one working day to arrange a conversation.

Thank you. A member of our team will be in touch within one working day.

Karachi (HQ)

506, 5th Floor, Progressive Centre,
30-A, Block 6, PECHS,
Shahrah-e-Faisal, Karachi, Pakistan

Email: [confirm with client]Phone: [confirm with client]
Headquartered in Karachi, serving clients across Pakistan, the UAE, Saudi Arabia and Afghanistan.